MattePaint FAQ

Can I use the assets in NFT Artworks?

Can I use the MattePaint Assets in NFT Artworks?

Apply a discount code to an active subscription

We offer the ability to claim a promotional code if you have an active subscription. If you're current subscription already has a discount code applied, the new discount will override the current one. We will alert you to this if that is the case.

A.I. Generated Masks

We use an Artificial Inteligence Model to automatically cut out the skies in our images. Because of this, some may not be perfect. They are intended to help speed up your workflow. How does it work? The model is trained to detect and determine

Academy

MattePaint Weekly Raffles

The MattePaint Weekly Raffle is a promotional item running from Feb 2021 to end of June 2021. During this time anyone who spends 100 credits on the MattePaint Academy by unlocking video tutorial content will be awarded with a "Golden Ticket". Golden Tickets may

Challenges

Are Kitbashing assets allowed for the final image?

Yes you can use Kitbashing assets. We encourage 3D work but remember as it's a matte painting contest, we primarily judge on the 2D Photoshop side and the photorealism of the final image so make sure you paint over your 3D assets and make

Challenges

Can i use Images, textures and 3D assets licensed under CC0?

Creative Commons images are fine

Challenges

Can a team participate in the contest?

No. This contest is for individuals only. We’re looking into running contests for teams in the future. Let us know if you’re interested!

Challenges

Can my design be based on an existing IP?

No. Your design should not infringe any IP’s rights.

Challenges

Can I submit multiple submissions for the contest?

Yes! You can submit as many times as you like, however we encourage you to focus on making one image as good as you can during the time. Art is not a sprint, take your time. Give it love.

Challenges

Where do I ask about technical problems or feature requests?

If you encounter any technical issues, please contact us at support@mattepaint.com. or post in the "Help Center" in our Discord Community.

Challenges

Can I use my own images or images from other websites?

You can use images from other providers or your own images but Matte Paint images must make up the main components of the image.

Challenges

Can I win prizes without a paid subscription?

Yes! An active subscription is not necessary to be eligible for the prizes.

Challenges

Where Can I get Feedback on my Ideas, WIP and concepts?

Post your WIP's, ideas and concepts to the MattePaint Challenge and Contest Platform as well as posting in the Discord Community and Facebook Community Group.

Challenges

Where do I ask questions about the contest?

Please post questions in the Discord Community, Community Group or email Competitions@MattePaint.com. We’ll do our best to address and clarify questions there.

Challenges

Can I just submit my final?

You must submit at least 1 WIP and 1 Final to the contest

Challenges

Can I submit all my wips at the end?

yes, but we encourage you to submit as you go and you'll get access to the rewards

Challenges

Can I use 3D?

Yes, but make sure to use photo's over the top as much as possible. The aim is to make it as photoreal as you can using photos.

What are Golden Tickets?

Golden Tickets are available in our MattePaint Academy system. Every new subscriber gets given 1 Golden Ticket with their subscription. This will allow you to unlock content on the Academy for free. You can also get more Golden Tickets from our Contest and Challenge

Academy

Setting a feature image for a Project

To feature an image in the MattePaint Academy system, you must first publish a post so everyone else can see it. Publish firstOnce this is done, a 'Star' icon will appear over the images for that post. How to set a Feature ImageYour project

Credits and Subscriptions

How does MattePaint pricing compare to others?

Comparing products between online providers can be difficult because of the variations between the way each service provides images. Additionally, depending on your priorities, it can be further difficult due to variations in Licensing, limitations, resolution, etc.

Why can't I use my Photobash.org pack in MattePaint Contests/Challenges?

MattePaint has strived to be inclusive at every opportunity, we understand our community get their reference photography from multiple sources and this has always been acceptable to us in our competitions and challenges. We have allowed our amazing community to use any photography they

Credits and Subscriptions

My credit card isn't working during checkout

We are aware that some countries do not support USD currencies, such as Brazil. If you would like to purchase a subscription please contact our support team directly: support@mattepaint.com We also offer PayPal as a means to pay. If you are still

Credits and Subscriptions

What happened to bonus credits?

In late 2019 we had announced that we would be removing bonus credits from our system. We had handed out over 1 million credits for free since we launched the bonus credit system and are happy that the bonus credit system served it purpose

Credits and Subscriptions

If I purchase a subscription top-up, will it affect my subscription rollover?

Yes, if your subscription reaches its maximum subscription credits, you will stop receiving monthly credits until you spend some. We recommend only using the subscription top-up if you run out of credits. We will also let you know this when you try to purchase

Credits and Subscriptions

If I purchase a credit pack, will that affect my subscription credit rollover?

No. Credit packs are counted differently from Subscription Credits and won't affect your subscription rollover in any way. You will also retain access to your credit pack credits if you cancel your subscription.