Downloads Why are there multiple exposures available for each image? JPG files are 8bit, this means the number of different shades of any particular colour is limited. We take the RAW photograph and render each image from -2EV to +2EV so the best
Business Are Image Packs and Art Guides available on a Business account? No, Art guides and Image packs are not available under a Business account. This is due to the licensing of the Artists copyrighted Work in relation to Art Guides. Regarding Image Packs, for
General Using Filters We have a number of filters available to help you find the images you need. After searching for an image either by clicking on a category or by manual search you will see
General How do I use Advanced Search? In the search bar, if you add a - (minus) symbol before a word it will remove any images with that content. For instance: searching "Forest -Pine" will return forest images which don't
Credits and Subscriptions Personal vs. Business plans Artist Lite SubscriptionsCredits can be used to buy and download assets from the MattePaint library.Credits are refilled at each billing cycle and do not carry over.An active subscription is required to
Business Personal Account vs. Team Account With the new Business Accounts & Plans comes different account types. A personal account is only available to individual members who have an annual revenue under $100,000 USD. You may purchase Artist
Downloads I got a 1200px instead of a 1600px free image Sometimes we haven't finished generating the free image size at 1600px or there was an error downloading the 1600px image, so we fallback to the 1200px free image. When this happens our admin
Credits and Subscriptions Can I upgrade my existing Subscription? Yes, go to My Account -> My Subscription.
Credits and Subscriptions Do the credits roll over to the next month? Yes, unused credits roll over to the next month. You may continue to spend any accrued credits after your subscription ends.
Credits and Subscriptions Which Subscription plan should I get? tl;dr - If you're not sure, get the base subscription and you can upgrade later and just pay the difference. All plans get access to the following: Free Image downloads (1200px resolution)
Credits and Subscriptions How many credits do the images cost? The exact number of credits is shown for each images on the download page. The number of credits for an image varies based on the type of file and the resolution. We provide
Credits and Subscriptions What are the differences between a Subscription and a Credit Pack? Please note: We will be phasing out credit packs by the end of 2019 A credit pack is a one-time purchase of credits, these credits never expire. This is a great best option
Downloads The download is broken or the image is corrupt If you experience this, please email us asap so we can investigate and fix the issue. We will refund the credits if we deem the image unsuitable.
Downloads How are the image sizes calculated? All our images are provided at: 100% (original size)75%50%25%1200px wideIf an image size drops below 1200px then we just make it a free download. We are only able to
Downloads Can I redownload images without spending credits again? Yes, with an active MattePaint Subscription. When you have downloaded an image, the button changes to say "Purchased". Clicking the button again will download the file at no cost. If your download is
General Can I upload my own images to your library? tl;dr - We do take contributions and we provide bonuses in return, but we don't pay royalties. If you would like to contribute to the gallery please email us. We accept almost
General Can I use these materials for free? Do I need to pay royalties? tl;dr - If you have the credits to download the image, you can use it for free. We don't have specific licenses for different uses so you can use our images for
General What is this website about? MattePaint is built by artists in the VFX industry and is built for the industry. We were frustrated with finding reference images online so we decided to work on fixing that! Our images
Payments What payment methods do you offer? We support the following payment methods: Credit CardsPayPalWe plan on supporting more methods like Google Pay and WePay in future. If you would like a specific payment method used in your country, please
Payments Do you offer educational discounts? We work with educational institutions and freelance educators to create tailored offerings for students. If you are in one of these categories, please email us.
Payments What currency do you charge? All our prices are shown in USD, EUR or BRL Dollars. If you would like us to charge in your local currency please email us.
Copyright Can I release the images under an Open Source (Creative Commons, GPL, etc) license? No. Our images may not be released under Open Source licenses. Open-Source licenses allow unlimited redistribution, which is prohibited with our images.
Copyright Can I add your images to my own article / website? No, redistribution of the images is not allowed. Every image has a URL link you can embed in your website or article. You may include a thumbnail of no larger than 400px (long
Copyright Can I sell the images after modifying? No. Even when you modify an image, you are not allowed to sell it unless as a separate product - i.e. film, game, animation, print, etc. In short, you cannot sell our
Copyright Can I use your images to create and sell or share my own image packs? No. You are not allowed to resell, or give away for free, our images in any circumstance. Even if you modify the images. This includes tutorials you may create using our images. We